When I went to the office, she continued to shout at me that she had not had any sleep because of the Kincaid Fire and the owner of the inn was on the phone with her throughout the night. She shouted that she had a party of five that needed my room in 30 minutes and if I wasn't out I would not be able to get another room. I told her that I need some time to pack and dress and requested 30 minutes. This horribly rude woman demanded that I present myself within 15 minutes to the office to surrender my room. I immediately called the manager at 9:15 AM to request another night's stay. American Airlines called me at 9 AM to inform me of my flight cancelation. When I requested another night, I was shocked by the rude, inappropriate and incredibly angry response I received from the manager, an Asian Indian woman who would not give me her name. I had to request another night's lodging from the management of North Bay Inn. Because of the Kincaid Fire, the airport was closed and my flight from Santa Rosa to Los Angeles was canceled both on October 27 and October 28. Schulz Sonoma County Airport, 14 km from the accommodation.ĥ.03km from Soulstice Spa I reserved a room at North Bay Inn, 1875 Mendocino Ave, Santa Rosa, CA, US, 95401 for two nights October 25 and October 26, 2019. Wells Fargo Center for the Arts is 10 km from The Astro, while Petrified Forest is 19 km away. The area is popular for hiking and cycling, and bike hire is available at the motel. The restaurant at The Astro serves American cuisine. At the accommodation all rooms are fitted with bed linen and towels. Complete with a private bathroom equipped with a shower and free toiletries, the units at The Astro have a flat-screen TV and air conditioning, and selected rooms will provide you with a patio. Safari West is 20 km from the motel and Old Faithful Geyser of California is 28 km away. Featuring luggage storage space, this property also provides guests with a children's playground. Carmen and Tiffany are two standouts who did everything possible to go above and beyond expectations, including ensuring our car would be at the front door at 5:15am! I am Guest Services Director for a boutique hotel in Eureka California and if any of the staff would like to relocate, I’d hire them in a heartbeat! Do yourself a favor and stay at the Hotel E when you visit Santa Rosa, or hell, if you live there, go for a night of dining out and the Wednesday Night Market and Music on the Square.Ĥ.94km from Soulstice Spa Set in Santa Rosa and with Sonoma State Historic Park reachable within 35 km, The Astro offers concierge services, non-smoking rooms, a garden, free WiFi throughout the property and a shared lounge. However, above all this loveliness is the amazing staff. The location is amazing with dozens of restaurants at your doorstep and less than a mile from the hospital which was the reason we were there. Take your pick-up bags, there are plenty of trash receptacles. And with the park across the street, there is no problem getting a non-leash-pooping dog to do his business. Rooms are on the small side but ours was perfect for a couple + a dog, which they accept for a small fee. The lobby bar is most enjoyable especially when something fun is going on across the small lane in Courthouse Square and Park. Entry, lobby, hallways and rooms are a beautiful, serene décor in light earth tones and spotlessly clean. It’s a beautiful space with old world charm plus all the updates of the modern age. Internet was spotty in one room where someone needed to log in to a business call.Ĥ.77km from Soulstice Spa We recently stayed at Hotel E and I recommend it most highly. I prefer clean towels to be not be stacked on a toilet. Clean towels were piled on the back of the toilet. There is no counter space in either of the bathrooms nor were there any hooks on the bathroom wall to hang anything. A bar of soap at the sink would have been better. There was no soap for the bathroom so we had to remove the body wash from the shower. No one wanted to redress and go downstairs so the front desk finally delivered one to the door. A call to the desk said to come downstairs and get one. After showering and settling in for the night it was discovered there was no tv remote in the room. The bathroom only had 3 sets of towels in it. It never happened and someone finally went downstairs and asked at the front desk. A call to the front desk promised towels would be delivered. The King room had only one set of towels in the bathroom. 4.6km from Soulstice Spa We were a family group reserving two rooms.
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